Shipping Policy
Shipping Policy
1. Shipping Countries/Regions
We currently offer shipping to the following countries:
United States, United Kingdom, Australia, New Zealand, and Canada.
If your country is not listed, please contact us at service@weelo.shop, and we will do our best to assist you.
2. Order Processing Time
All orders are processed within 1-3 business days.
Please note that orders will not be processed or shipped on weekends or public holidays.
3. Estimated Shipping Time
The estimated delivery time may vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7-10 business days |
| United Kingdom | 7-10 business days |
| Australia & New Zealand | 7-15 business days |
| Canada | 7-10 business days |
Please note: The above delivery estimates are provided by our shipping partners and may vary due to customs clearance, national holidays, natural disasters, or other unforeseen circumstances.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Please use the information provided in your email to monitor your delivery status.
5. Shipping Issues
a. Lost Packages
If your package is lost during shipment, please contact us immediately via service@eryi.shop with your order details. We will work with our shipping partners to resolve the issue as quickly as possible.
b. Shipping Delays
If your order has not been delivered within the estimated time frame mentioned above, please contact us for support.
6. Contact Us
If you have any questions regarding your order or our shipping policy, please feel free to contact us:
- Email: service@eryi.shop
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC-8)